To report junk email or abuse issues please email [email protected]
This acceptable use policy governs your use of the services we provide (“Hosting Services”). Your use of the Hosting Services means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms and conditions. MEGABIT Limited may modify this Acceptable Use Policy at any time without notice.
You must not allow a third party to access or use the Hosting Services. If you have purchased one of our reseller hosting packages, you can allow a third party (a “Third Party”) to access or use the Hosting Services. If you do so, they will also be regulated by this acceptable use policy. As such, you will monitor the use of the Hosting Services by a Third Party and you will procure that they abide by this acceptable use policy. A breach of this acceptable use policy by a Third Party will be deemed to be a breach of this acceptable use policy by you.
The Hosting Services are provided by MEGABIT Limited (“we”, “us” and “our”). We are registered in Rwanda under business registration number 108232860 and we have our registered office at Nyarugenge,Kigali City,Rwanda
This policy (together with any ancillary documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.
Please read the following carefully to understand how we will treat and regard your personal data.
We are registered in Rwanda under business registration number 108232860 and we have our registered office at Nyarugenge,Kigali City,Rwanda
MEGABIT Limited is a registered company in Rwanda under business registration number 108232860 and we have our registered office at Nyarugenge,Kigali City,Rwanda
MEGABIT may be both a data controller and data processor of personal data. We have a designated Data Protection Officer who can be contacted at our registered address.
What information we collect
Any personal information that you provide by filling in forms on our website. This includes information provided at the time of registering an account, purchasing services from us or requesting further services. We may also ask you for information when you report a problem with our site or the services you have purchased.
If you contact us by letter or email, records of the correspondence may be kept.
Details of transactions you carry out through our site and of the fulfilment and administration of your orders.
We also record technical data such as your operating system, browser type, referring / exit pages and URLs, number of clicks, domain names and pages viewed in our server logs. This information is used for marketing and security purposes.
In the circumstances where we are acting as a data processor, we shall only act on the instructions of our customer as the data controller. If you provide us with personal data about a third party (for example when registering a domain on their behalf), you warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data.
How we use personal data
For the avoidance of doubt, MEGABIT will never sell your personal data to third parties.
Automatic decision making
We may use the information provided by you to perform automatic decisions about the acceptance of orders you place. This helps us combat fraud and abuse and this information never leaves our network.
Where we store your personal data
The personal data that we collect from you will be stored on our servers inside Rwanda Occasionally, we may have to transfer personal data outside of the Rwanda. For example, domain registration data, backup of web hosting and SSL needs to be sent to our disaster recovery server outside of the Rwanda. By submitting your personal data, you agree to this transfer, storing or processing of data outside Rwanda. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with the data protection policy and our data protection policies.
We only retain your personal data for as long as we need it to fulfil the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as follows:
MEGABIT keeps backup of all files and databases. MEGABIT keeps daily and weekly backups for reseller plans and VPS servers. MEGABIT keeps daily and weekly backups for the web hosting and reseller plans.
Customer agrees to use MEGABIT’s backups on his own risk. MEGABIT doesn’t guarantee the existence of backups at all times and recommends the Customer to store their own backups at all times.
Unless subject to an exemption under the data protection policy, you have the following rights with respect to your personal data: –
Who we share your information with
By entering into this agreement, you agree to the processing of data by the third parties listed below. When we introduce any new, or change any existing third-party agreements, we will ensure this policy is updated at least 30 days before the new third party processes any data.
Credit/Debit Card Payments/Mobile Money/Paypal
Internal communication of support issues/service incidents.
Google: including Adwords, Google Analytics, Youtube, Drive, Data Studio, Google My Business.
Site analytics, targeting and exclusion from PPC advertising, purchasing data. Reporting on anonymised data.
Facebook & Instagram
Targeting and exclusion from PPC advertising, purchasing data.
Targeting and exclusion from PPC advertising
Microsoft: Bing and Office 365
Site analytics, targeting and exclusion from PPC advertising, purchasing data.
Sending email and email analytics.
In the event of a data breach, the affected individuals will be contacted within the timescales specified in the data protection policy, it will be reported to the Information Commissioner, and a full report – highlighting any risks – will be provided.
We may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
Third party links
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Changes to this policy
How to contact us
TERMS AND CONDITIONS
This page tells you the terms and conditions on which we supply our services described on our website www.megabit.rw to you (“Services”). Our primary services are website hosting service (“Hosting Service”) or a domain name registration and renewal service (“Domain Registration and Renewal Service”)
Please read these terms and conditions carefully before ordering any Services from our website. By ordering any of our Services, you will be bound by these terms and conditions. Refusal to accept these Terms and Conditions will result in no Services from our website being able to be ordered. We would recommend you read through the terms carefully, printing a copy of your records if required.
Terms of Service
We are MEGABIT Limited and we own and operate this website (‘Site’).
We reserve the right to revoke these exceptions either generally or in specific instances.
We reserve the right to require you to immediately remove any link to the Site at any time and you shall immediately comply with any request by us to remove any such link.